RETURNS AND EXCHANGE
***SHIPPING AND TIMING***
We offer free domestic shipping. Your handmade item will be ready to ship within two weeks of purchase, unless otherwise noted.
*** RETURNS AND EXCHANGE***
Ready to Ship" items can be returned or exchanged. You will be refunded for your returned product (minus a 20% restocking fee). You must cover any shipping costs to return or exchange your item. Wilderspin must be notified within 72 hours after your item has been delivered if you would like to make a return or exchange. Item must be returned in its original condition, and be postmarked within 7 business days after delivery. Once the piece is returned and examined, you will then receive your refund or your new item will be shipped.
* * * MADE TO ORDER ITEMS & CUSTOM ORDERS * * *
Made to order itmes are NON-REFUNDABLE items. Please make your decision carefully prior to placing your order. If you are unsure about a fabric color or trim, you may swatches prior to placing your order.
* * * DAMAGED ITEMS * * *
If your item is damaged when you receive it, please contact Wilderspin within 72 hours to assess the problem.
* * * CANCELLATION POLICY * * *
Wilderspin gladly accepts cancellations
Request a cancellation within 24 hours of purchase